Featured consultations and engagement
Slough Vision 2040 survey
We are engaging with residents, partners and businesses to refresh Slough's Vision 2040. Help us shape the vision by completing this short survey. Your feedback will also inform our wider understanding of resident priorities for the borough when developing other policies, strategies and plans. Data Protection Statement Data protection and how we use your information Slough Borough Council is the data controller for this survey. We are collecting your...
Have your say
Housing and Economic Land Availability Assessment (HELAA) Methodology Consultation
Slough Borough Council is consulting on the proposed methodology that will be used to prepare the Housing and Economic Land Availability Assessment (HELAA). The HELAA is an important part of the evidence base for the Slough Local Plan 2026–2046. It helps identify land that may be suitable, available and achievable for housing, employment and other uses. The assessment does not allocate land for development or determine planning applications. The draft methodology explains how...
Slough Local Plan Scoping Matters Consultation Document
Slough Borough Council is preparing a new Local Plan covering the period 2026–2046. The Plan will set out a vision and strategy for how the Borough will grow and develop over the next 20 years, including where new homes, jobs, infrastructure and community facilities should be located. We are seeking views on the scope and content of the new Local Plan at an early stage of its preparation. This includes the key issues, opportunities and challenges that the Plan should address, as well...
Draft Conservation Area Character Appraisal's (CACA's)
Slough Borough Council is consulting on five draft Conservation Area Character Appraisals and Management Plans. The documents have been prepared on behalf of the Council by specialist heritage consultants, BEAMS Ltd. The draft documents cover the following areas: Colnbrook Sussex Place/Clifton Road St Bernard's School Upton Park/Upton Village St Mary's Church, Langley ...
Call for Sites 2026
The Call for Sites is open to everyone. We particularly welcome submissions from local organisations, businesses, landowners and developers who wish to suggest land that could support the delivery of the Slough Local Plan 2026–2046. The Call for Sites helps us understand what land may be available for future development and ensures that all potential opportunities can be considered during the preparation of the Local Plan. Sites submitted through this exercise will be assessed...
Home Care services review
Our goal as a Council is to always deliver services that meet the real needs of our residents, sometimes we get this right and sometimes we don't. This survey is for anyone who has used our Home Care or Reablement services in the last 12 months, or whose family member has. We want to hear about your experience, good and bad, to help us shape these services going forward. Please answer as honestly as you can, and give us as much detail as you're able to, every response helps. ...
Slough Vision 2040 survey
We are engaging with residents, partners and businesses to refresh Slough's Vision 2040. Help us shape the vision by completing this short survey. Your feedback will also inform our wider understanding of resident priorities for the borough when developing other policies, strategies and plans. Data Protection Statement Data protection and how we use your information Slough Borough Council is the data controller for this survey. We are collecting your...
Closed consultations and engagement
Daytime Activities, Shared Lives and Short Breaks services survey
This survey asks people who use services and their carers to tell us what they think. The services that we want to hear about in this survey are: Daytime Activities Shared Lives Short Breaks (residential replacement care) We have set up groups to look at: how services are working now what people need now and in the future where support is missing These services are for adults who may need support. This includes people with learning...
Information and Advice Review – Resident Survey
Slough Borough Council is reviewing its Information and Advice (I&A) services to better understand how residents access support, identify any gaps, and improve how services work together. Information and advice services include support on issues such as housing, benefits, debt, health and wellbeing, and employment. These services are provided by the council and voluntary and community organisations. This survey focuses on services for adults. It does not include services...
SBC at Britwell Hub pilot feedback
SBC at Britwell Hub is a pilot programme aiming to improve the offer from council services currently being offered at Britwell with: A refresh of the library set up and customer service desk to be more welcoming and be more front facing to residents A more consistent presence of SBC staff on site to meet residents needs with more customer service staff and regular surgeries and drop-in for residents (such as Housing and Repairs, Debt and Welfare) Accessible technology for all...
We Asked, You Said, We Did
Here are some of the issues we have previously asked you about and their outcomes. Check all outcomes
We asked
A pilot programme was launched in January 2026 and ran until June 2026, with customer services staff available five days a week and other teams including housing, repairs, leaseholder, debt and welfare and benefits there at least one day each week. Views on the project as a whole were captured in this survey, alongside more detailed comments and feedback taken by staff from those using services available during the pilot.
You said
Responses and activity during the pilot was analysed and reviewed. The project received predominantly positive feedback and was well used. The hub saw 940 residents face to face with 90 percent of residents having queries relating to housing including repairs, the housing register, leaseholder matters and applying for a council home.
Of those 940 there were:
- 480 (51 percent) complex cases – those which are multi-step, multi-team or require specialists
- 234 (25 percent) progress chasing – follow-ups, status checks, repeat enquiries
- 226 (24 percent) transactional – simple, one-touch, first time resolution.
We did
As a result of the feedback and impact of the pilot, the programme has been confirmed to continue.
Press release: Face to face service at Britwell to continue – Slough Borough Council
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