Featured consultations and engagement
Slough Vision 2040 survey
We are engaging with residents, partners and businesses to refresh Slough's Vision 2040. Help us shape the vision by completing this short survey. Your feedback will also inform our wider understanding of resident priorities for the borough when developing other policies, strategies and plans. Data Protection Statement Data protection and how we use your information Slough Borough Council is the data controller for this survey. We are collecting your...
Have your say
Home Care services review
Our goal as a Council is to always deliver services that meet the real needs of our residents, sometimes we get this right and sometimes we don't. This survey is for anyone who has used our Home Care or Reablement services in the last 12 months, or whose family member has. We want to hear about your experience, good and bad, to help us shape these services going forward. Please answer as honestly as you can, and give us as much detail as you're able to, every response helps. ...
Slough Vision 2040 survey
We are engaging with residents, partners and businesses to refresh Slough's Vision 2040. Help us shape the vision by completing this short survey. Your feedback will also inform our wider understanding of resident priorities for the borough when developing other policies, strategies and plans. Data Protection Statement Data protection and how we use your information Slough Borough Council is the data controller for this survey. We are collecting your...
Licensing private rented property in Slough
Additional and Selective Property Licensing We're asking for your views. Slough Borough Council wants to make sure private rented properties provide residents with a choice of safe, quality, and well-managed accommodation. We are keen to hear your views on a proposal to introduce additional and selective licensing across all of the Borough’s wards. Tenants, residents, landlords, letting agents, and businesses, living or operating in the Borough could be affected by the...
Closed consultations and engagement
Housing and Economic Land Availability Assessment (HELAA) Methodology Consultation
Slough Borough Council is consulting on the proposed methodology that will be used to prepare the Housing and Economic Land Availability Assessment (HELAA). The HELAA is an important part of the evidence base for the Slough Local Plan 2026–2046. It helps identify land that may be suitable, available and achievable for housing, employment and other uses. The assessment does not allocate land for development or determine planning applications. The draft methodology explains how...
Slough Local Plan Scoping Matters Consultation Document
Slough Borough Council is preparing a new Local Plan covering the period 2026–2046. The Plan will set out a vision and strategy for how the Borough will grow and develop over the next 20 years, including where new homes, jobs, infrastructure and community facilities should be located. We are seeking views on the scope and content of the new Local Plan at an early stage of its preparation. This includes the key issues, opportunities and challenges that the Plan should address, as well...
Draft Conservation Area Character Appraisal's (CACA's)
Slough Borough Council is consulting on five draft Conservation Area Character Appraisals and Management Plans. The documents have been prepared on behalf of the Council by specialist heritage consultants, BEAMS Ltd. The draft documents cover the following areas: Colnbrook Sussex Place/Clifton Road St Bernard's School Upton Park/Upton Village St Mary's Church, Langley ...
We Asked, You Said, We Did
Here are some of the issues we have previously asked you about and their outcomes. Check all outcomes
We asked
A pilot programme was launched in January 2026 and ran until June 2026, with customer services staff available five days a week and other teams including housing, repairs, leaseholder, debt and welfare and benefits there at least one day each week. Views on the project as a whole were captured in this survey, alongside more detailed comments and feedback taken by staff from those using services available during the pilot.
You said
Responses and activity during the pilot was analysed and reviewed. The project received predominantly positive feedback and was well used. The hub saw 940 residents face to face with 90 percent of residents having queries relating to housing including repairs, the housing register, leaseholder matters and applying for a council home.
Of those 940 there were:
- 480 (51 percent) complex cases – those which are multi-step, multi-team or require specialists
- 234 (25 percent) progress chasing – follow-ups, status checks, repeat enquiries
- 226 (24 percent) transactional – simple, one-touch, first time resolution.
We did
As a result of the feedback and impact of the pilot, the programme has been confirmed to continue.
Press release: Face to face service at Britwell to continue – Slough Borough Council
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