Home Care services review - Page 1 of 10 - Slough Borough Council

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Section 1 - Understanding your experience

In this section we explore your experience of the service

1. Can you tell us about your experience, Were you receiving support yourself or supporting a family member?

(Required) Yourself Family Member

Brief description of personal or family experience with the service and timing (Required)

For the following questions they are phrased from the perspective of the person receiving the service. If you are the carer please give answers from their perspective or involve them in deciding what answer to give. For example if it asks you if you felt ready to leave. Consider did the person feel ready to leave?

2. Before receiving the service, what was your main concerns or worries?

What were your main concerns or worries (Required)

3. Did you understand why you were being referred to the service?

(Required)

4. Did someone explain to you what you should expect to happen?

(Required)